| |
| |
|
General
Backup Questions |
|
| |
|
| |
1.
What is an Online Backup Service?
2. Why can’t I just use the Microsoft System Restore utility?
3. Why not just use Microsoft Backup or NTBackup?
4. I have a writeable CD or DVD drive. Can’t I use it for backups?
5. Does copycloud do Disaster Recovery?
6. Can I backup open and/or locked files with copycloud? |
| |
|
| |
|
Connecting
to copycloud |
|
| |
|
| |
1. How do I
get started with copycloud?
2. Can I use a simple Dial-up Internet connection, or do I need a
high-speed network connection to use copycloud?
3. What are the system requirements to run thec Client on my
computer?
4. I downloaded and installed the Client, now what do I do?
5. I am an AOL user. Can I still use copycloud?
|
| |
|
| |
|
File
Selection and Backup Storage |
|
| |
|
| |
1.
How much storage space do I need on the copycloud server?
2. What files should I select to back-up?
3. What are Filters and how do I use them?
4. What are the file size limitations of copycloud?
5. How long will it take to backup my data?
6. How can I tell how much data I am storing on the copycloud
Server?
7. What happens if I exceed my quota?
8. How do I delete files from the copycloud server?
9. Can I backup more than one computer to my account?
10. Should I also have a local backup in addition to my online
backup?
|
| |
|
| |
|
Account
Information |
|
| |
|
| |
1.
How does copycloud calculate my billing?
2. How can I get a receipt for the services billed to my credit
card?
3. How do I change my billing information?
4. How do I cancel my online backup service?
|
| |
|
| |
|
Support
and Services |
|
| |
|
| |
1.
What can I do if I have trouble connecting to the server or performing a
backup?
2. What is the Personal Recovery CD?
3. Can I backup open and/or locked files with copycloud? |
| |
|
| |
|
General
Backup Questions |
| |
|
| |
1. What is an Online
Backup Service?
An Online Backup Service is an Internet-based service that allows computer
users to routinely backup and recover their important data using a secure and
trusted server on the Internet.
If you use your computer to create and save valuable data for business or
personal reasons, you should backup your important data to prevent a
significant loss in the event of any kind of system failure or human error.
Data backup files are typically accomplished by creating a separate copy of
each file on removable media, another hard drive, or the hard drive of another
computer on the network. Unfortunately, this can be a time consuming and
tedious process that must be performed regularly.
To make this task easier, specialized programs known as Backup Software have
been developed to aid users in regularly making a backup copy of their data.
Since some users are not interested in managing the tasks necessary for
maintaining their own backups, a new breed of backup software was created,
known as Online Backup Software. Online Backup Software is designed to
routinely copy your important files to a private, secure location on the
Internet by securely transmitting your data over your existing Internet
connection. If you have a working Internet connection on your computer, you can
take advantage of an Online Backup Service to keep your important files safe
from disaster on a daily basis.
Check out the Features, Benefits, and Pricing of the copycloud Online Backup
Service. We’re so confident that the value of our service far exceeds it’s low
cost, that we are offering you a 15 day Free Trial to prove it. Whether you
choose copycloud, or some other backup mechanism, you owe it to yourself to
start a regular backup routine – when disaster strikes, you’ll be glad you did.
|
| |
|
| |
2.
Why can’t I just use the Microsoft System Restore utility?
The System Restore utility in Windows Me and Windows XP keeps track of
your system files for you. System Restore backs up all of the key system files
on your PC, such as Autoexec.bat and Config.sys. It performs the backup
automatically whenever the system files change.
However, System
Restore DOES NOT back up your data files. The ONLY way you can protect your
data files is by establishing a routine of full and incremental backups.
copycloud automates this process for you, and securely stores your data files
off-site for true data protection.
|
| |
top
|
| |
3.
Why not just use Microsoft Backup or NTBackup?
First of all, Microsoft Backup and NTBackup only run on a few versions
of Windows, and they cannot be configured to work with a CD-R or CD-RW drive.
If you want to archive your data to separate media, you must purchase
additional disk or tape backup equipment. You must also manage your local
storage space efficiently and control, catalog and securely store the backup
media. Then, to restore, you need to reverse the process, hope you can find the
right media and read it, and then pray you end up with the right data.
copycloud runs on all versions of Microsoft Windows. Backups are automated,
encrypted, compressed, cataloged, and securely stored off-site, giving you 24x7
instant access to your data. No fumbling with external storage media or
fighting with local hard drive management. When you need your data restored, in
just a few mouse clicks the desired file version is easily identified and
restored. |
| |
|
| |
4.
I have a writeable CD or DVD drive. Can’t I use it for backups?
Certainly, a CD-burner will work for backups. However, you will need
to purchase a good backup application, buy the CDs, regularly perform the
backups, catalog the disks and store them in a safe off-site location. In
addition, most backup utilities that write to CD force a complete data backup
every time, so the backups can take a long time. When you need to restore your
data, you need to reverse the process, hope you can find the right media and
read it, and then pray you end up with the right data. You should understand
that if you migrate to new external media equipment or a new PC with a
different CD drive, you may not be able to read your old backups due to
compatibility issues.
Copycloud eliminates all of these hassles and problems. copycloud runs on all
versions of Microsoft Windows. Backups are automated, encrypted, compressed,
cataloged, and securely stored off-site, giving you 24x7 instant access to your
data. Backups are incremental and use binary patching to reduce backup times
from hours to seconds. No fumbling with external storage media or fighting with
local hard drive management. When you need your data restored, in just a few
mouse clicks the desired file version is easily identified and copied to your
hard drive (old or new). |
| |
|
| |
5.
Does copycloud do Disaster Recovery?
Copycloud is not designed for disaster recovery. But then disaster recovery is
not a replacement for regular data file backups! Disaster recovery software is
designed to recover your system after a hard drive crash or similar failure. It
will attempt to restore your system by copying the drive image without
installing any of the original software or operating system. Disaster recovery
products are built for making “bit-for-bit” copies of your entire hard drive
image. They can be good products if you want to make an exact copy of your hard
drive to restore later, but compared to regular data file backups, disaster
recovery has some major limitations:
• The failure you are trying to recover from could be caused by a software
problem. So, restoration by copying the image will just copy the software
problem to your new system, exacerbating the very problem it was designed to
solve. Re-installing the application software from scratch is the only way to
ensure no software problems are propagated.
• While reloading application software through the disaster recovery restore
facility may be relatively quick, the risk of failure is high. There is really
no reason to pay the time and storage cost to back-up all of the application
software that can and should be easily re-installed from original CDs. It makes
more sense to reduce your risk by re-installing the software properly and
paying the price only when disaster strikes, not every time you do a backup.
• A correct disaster recovery implementation requires you to back-up your data
to some external, removable media like a CD-R/RW or tape drive that you can
store off-site. You will have to “baby-sit” the backup process because these
external media devices require physical intervention. Then, you will have to
securely transport and store the media off-site.
• Disaster recovery is not an incremental or differential backup tool. These
backups typically take several hours every time you do them.
• You must maintain a regular routine of performing disaster recovery backups.
After all, your restoration is only as good as your last backup. If you don’t
perform the backups regularly, you can lose a lot of data. Due to the hassle,
experience has shown that these full disaster recovery backups do not get done
very often, and hence, are not very useful.
• If you wait to start any backup process until a software or hardware problem
occurs, it is too late.
• You must always rebuild and restore the entire partition, even if you just
needed a single file. And, you will only be able to access the version of the
file last written by the disaster recovery backup tool
• If you upgrade your OS, or repartition your hard drive, disaster recovery
backups won’t help you because they will restore EXACTLY what was on your last
backup – including your old partitions and OS.
• These are just a few key issues to be aware of with disaster recovery
software.
No matter what the cause of the problem is, you really don’t need to backup
your application software. Applications can and should be easily re-installed
from original CDs.
What you really need are backups of your data files, not your application
software. copycloud concentrates on accurately backing up and restoring your
critical data files. And because copycloud is automated, your backups get done
- no more excuses for not doing backups. Since your data files get backed-up
regularly and efficiently to our offsite data centers, your data is protected
and always available 24x7. You can even access and restore single or multiple
specific versions of your data file(s) with just a few mouse clicks. With
copycloud, you can ALWAYS recover your files regardless of the disaster
(hardware, software, or otherwise).
|
| |
|
| |
6.
Can I backup open and/or locked files with copycloud?
Copycloud can be configured to retry open or locked files. If the file
remains locked during the retry period, it will be backed-up during the next
scheduled backup. In most cases, this is sufficient.
Open file backup is a
challenge for many backup utilities, but not for copycloud. Your copycloud
client can be configured to automatically retry the backup operation on any
files that were no successfully uploaded to the server. In most cases, this
will solve the problem.
Copycloud Standard Open
File Support
One feature is copycloud
that is often overlooked is its ability to backup data files while the file is
open by an application. This is made possible though the use of a sophisticated
processing engine that can create a "snapshot" of an open file permitting
activity to continue without interruption. This particular open file support is
limited to data files that are not opened "exclusively". Example of files that
can be backed up by copycloud while open are:
• MS-Word
• MS-Excel
• MS-Access
• QuickBooks
• PeachTree
• MYOB
• GoldMine
• ACT
• most xBASE applications
• Quicken
• MS-Money
• ... and most other desktop-type applications found on the market today. In
every case, however, the data files of these applications must be opened in
"shared" mode, which is normally the default.
Copycloud Optional Open File Manager
The exception is transactional-intensive environments where large-scale
Relational Database Management Systems (RDBMS) like SQL Server, or E-mail
systems like Microsoft Exchange Server, or Lotus Domino, are utilized. In these
applications, the data files are "locked" for exclusive access - meaning that
only the application engine can access the data. In these rare cases, the use
of the copycloud Open File Manager plug-in application may be required. Contact
corpsales@copycloud.com for more information.
As is often the case, applications like SQL Server and Oracle incorporate
functionality that permits live data to be "staged" prior to backup without
shutting down the database server. This staged data can then be successfully
backup by copycloud's standard open file support, and access can continue to
occur to the live data without interference. Therefore, it is suggested that
one understand the actual requirement of the backup process before spending
additional money and time setting up a dedicated open file backup solution.
Often, copycloud's standard open file support is more than adequate in most
environments.
|
| |
|
| |
|
Connecting
to copycloud |
| |
|
| |
1.
How do I get started with copycloud?
Sign-up for the copycloud service, download the copycloud client, and follow
the simple installation instructions. The client software will configure itself
based on the account information you entered during signup and your backups
will occur automatically. You can modify any configuration parameters via the
copycloud client software user interface after installation. See the copycloud
Quick-Start Guide for additional information
|
| |
|
| |
2.
Can I use a simple Dial-up Internet connection, or do I need a high-speed
network connection to use copycloud?
Copycloud works over any TCP/IP connection, even traditional dial-up
networking. While communication speeds improve with faster (broadband) internet
services, copycloud’s communications have been fully optimized for connections
as slow as 28.8Kbps. copycloud’s minimal client/server handshaking, incremental
binary patching and compression technologies, as well as the fully customizable
schedulers combine to deliver a remote backup solution that even dial-up
networking customers will love. Regardless of your connection, if you have
access to the Internet, you can protect yourself, your business, your
livelihood with copycloud.
|
| |
|
| |
3.
What are the system requirements to run the copycloud Client on my computer?
Windows 95, 98, ME, NT4.x, 2000, XP
1. TCP/IP or Dial-Up Networking
2. Intel Pentium processor or better
3. Modem or other networking hardware
4. 16 MB RAM minimum (32 MB or greater is recommended)
5. 5 MB Disk Space for program files. Additional space is required for
processing
selected backup files.
Copycloud can be
configured to run on many different computers - including: Solaris, UNIX,
Linux, and AS-400 machines. Contact sales@copycloud.com for more information.
|
| |
|
| |
4.
I downloaded and installed the Client, now what do I do?
Please follow the instructions in the copycloud Quick-Start Guide |
| |
|
| |
5.
I am an AOL user. Can I still use copycloud?
Using copycloud With AOL
There are special considerations when using copycloud with America OnLine
(AOL). The following information addresses two problems identified when using
AOL as your dial-up connection:
The first problem most people experience is the inability to dial an AOL
connection directly from copycloud.
The second problem that results is the AOL connection being dropped because of
the inactivity timeout function built into AOL.
Since AOL uses a proprietary dialing scheme, you will NOT be able to utilize
the standard dial-up "Connection" options in the copycloud software. For that
matter, many applications that would typically dial directly to an ISP will
experience the same problem, so the following workaround may be appropriate for
those applications as well.
First, you must configure a default dial-up connection that launches AOL
anytime an Internet connection is required. To do this, follow these steps:
1.Open Control Panel (Start->Settings->Control Panel), and launch the
"Internet Options" dialog.
2.Select the "Connection" tab.
3.Highlight the AOL connection in the "Dial-up settings" list
4.Click the bullet next to "Always dial my default connection" to select it
5.Click the "Set Default" button
6.Click "OK" to save the changes and close the dialog.
You must next configure copycloud to NOT dial AOL directly. Steps to follow:
1.Launch the copycloud Client Software
2.From the menu, select "View->Options->General"
3.Click on the "Connection" tab to select
4.Uncheck "Connect to the server using Dial-up Networking"
5.Click "OK" to save the changes and close the dialog
copycloud should now run either manually (Backup Now), or from the scheduler,
and use AOL as the connection to the Internet.
The "inactivity timeout"
problem occurs because AOL does not recognize any Internet "activity" that
occurs outside of the normal AOL application. Again, many applications share
this same problem, so this workaround would be appropriate for them as well.
In order to "trick" AOL into "thinking" that there is activity occurring, you
must download and install a 3rd party utility. There are a number of such
utilities available over the Internet. However, be aware that NOT all work with
every version of AOL. Many, for example, will work with version 4 and 5, but
NOT version 6. Further, while some of these utilities are free (freeware) other
vendors charge for enhanced functionality that may be desirable.
That said, for the basic requirement of maintaining an AOL connection, you may
want to use the freeware utility called "Momo's AOL Anti-idle". The latest
version can be downloaded at: http://www.cosmicat.com/software/antiidle/
Note: copycloud makes no claims or guarantees as to the appropriateness,
usability or functionality of this utility, and presents it here solely for the
benefit of its customers. Further, copycloud will NOT provide technical support
in any way for this utility including setup, configuration or problems using
the utility. You must contact the developer for ALL related support
|
| |
|
| |
|
File
Selection and Backup Storage |
| |
|
| |
1.
How much storage space do I need on the copycloud server?
While files vary greatly in their ability to be compressed, it is difficult to
provide an accurate estimate of your specific backup space requirements. For
example, database files can compress as much as 90% or more, while ZIP files
are already fully compressed. On average, our customers are seeing a 50%
compression rate – some more, some less. Careful selection of your backup files
will help optimize your server space requirements. |
| |
|
| |
2.
What files should I select to back-up?
Since your entire hard drive is likely to be much larger than the amount of
storage you have purchased on the backup server, you should be selective in the
files that you choose for backup. In general, you can avoid backing up any
programs that you can reinstall from a purchased CD, such as Microsoft Office
(Word, Excel, etc.). Why pay storage for "stuff" you can easily re-install? Try
to focus your selection on things like your "My Documents" folder and data
files of your important programs like accounting, income tax, contact
management, e-mail, etc.
The copycloud client software comes with a sophisticated filter wizard which
allows you to automatically select categories of files without knowing where
all the files are located. Check the client online help for Filters to learn
how they can be used most effectively.
Copycloud has developed a series of recommended filters that can be easily
downloaded and run with your backup client. Simply select the filter you want
and download it from your account management page at my.copycloud.com. These
filters will automatically select your important files and configure your
backup set.
|
| |
|
| |
3.
What are Filters and how do I use them?
A filter consists of a collection of file types that can be “included” or
“excluded” from a backup set. A single filter can be applied to multiple
folders, and folders can contain more than one filter. Whenever a backup is
performed, the filters are evaluated and files are included and excluded based
on the filter properties. copycloud provides some predefined filters that are
installed with the client application. Additional filters can be easily created
and managed with the Client Filter Wizard. Use of filters enables a copycloud
subscriber to optimize the amount of data sent to the server by selecting only
the file types necessary for backup. You can “right-click” on folders in your
copycloud Client to easily apply your filters. Check the client online help for
Filters to learn how they can be used most effectively.
Copycloud has developed a series of recommended filters that can be easily
downloaded and run with your backup client. Simply select the filter you want
and download it from your account management page at my.copycloud.com. These
filters will automatically select your important files and configure your
backup set.
|
| |
|
| |
4.
What are the file size limitations of copycloud?
Currently, copycloud has a 4GB maximum file size limit. This limitation will be
removed in an upcoming release. Even with this limitation, we have enabled many
subscribers to backup their Microsoft Exchange files. Please contact
corpsales@copycloud.com for more information. |
| |
|
| |
5.
How long will it take to backup my data?
Your Initial Backup
During your very first backup, your computer will send entire (whole) files to
the copycloud server. Your initial backup time will vary depending mainly on
the amount of data you are sending and your network connection speed. We’ve
enclosed the following table to give you an estimate of your initial backup,
but given all of the variable factors, this is only a rough estimate. Some
backup times will be more, some will be less. Keep in mind that due to your
service provider’s network traffic, your specific bandwidth may be limited and
will not run at full speed all the time.
|
Network
Connection Speed
|
|
100MB
(Uncompressed Data)
|
28.8Kbps
|
56Kbps |
256Kbps |
512Kbps |
750Kbps |
1Mbps |
| 4
hrs |
2
hrs |
40
min |
20
min |
15
min |
10
min |
Need to interrupt your backup? No problem. The next time it runs, the backup
will resume where it left off.
Subsequent Backups
Subsequent backups to the copycloud Server use the incremental binary patching
technology. These backups will generally be very short in duration because the
client is only sending the changes you have made to your data since the last
backup. Because the data sizes are dramatically reduced, these backups usually
take only a minute or two and can be run silently in the background.
|
| |
|
| |
6.
How can I tell how much data I am storing on the copycloud Server?
The server disk space usage and quota conditions are displayed at the
bottom of the copycloud client user interface window and are updated in real
time. This enables the user to easily monitor their backup storage utilization
and purge unneeded files or increase their server space quota. Additional
storage management tools are available via your account management page at
my.copycloud.com
|
| |
|
| |
7.
What happens if I exceed my quota?
Your copycloud account will allow you to exceed your paid storage quota. When
you exceed your quota, it is likely that you will receive a message notifying
you that you have exceeded your quota and your account will be charged for the
excess prorated storage. If your storage requirements go up (or down) for 3
consecutive months, your copycloud storage plan will automatically be adjusted
to accommodate your new storage requirements. Check your copycloud Pricing Plan
to determine the costs for additional storage. |
| |
|
| |
8.
How do I delete files from the copycloud server?
In order to control how much data is stored on the copycloud server, your
client software allows you to view all of the data stored on the server and
selectively remove unwanted files and folders. To view the data stored under
your account, run your copycloud client and click on the folder tab labeled
"Restore". In the left windowpane, Right-Click on the Desktop icon and select
"Get Volume List from Server". This will show you each computer that has been
backed up to your account. Now you can navigate the folders to see what data is
stored on the server.
To delete files, click on the button with the Red "X" to enable the Delete
Files mode. Mark any files you wish to delete by clicking your mouse in the
empty box next to the file(s) or folder(s) you wish to delete. Click the
"Delete Files Now" button to issue the command to delete the selected files
from the server.
WARNING: Once a file is deleted from the server, it can no longer be restored.
NOTE: Even if the files are removed from the list of selected backup files on
the client, the files physically remain on the server until the file archive
window expires. The client “Delete” function, detailed above, will physically
remove files from the server, recovering storage space immediately. |
| |
|
| |
9.
Can I backup more than one computer to my account?
Absolutely. We allow you to backup any number of computers to your account.
With multiple computers on the same account, you’ll save money by purchasing
one storage Plan for your total usage, rather than separate accounts for each
computer. You pay only a small fee for each additional client. You can easily
modify the number of computers on your account by logging-in to your copycloud
subscriber account and modifying your backup plan.
Each computer on the account can be assigned to an unique sub-user. The account
owner/administrator can add or delete sub-users and manage each sub-user's
storage allocation. This multiple computer management capability is great for
large or small businesses.
NOTE: Each computer, whether networked or a simple mounted drive is considered
a separate computer by the copycloud System.
|
| |
|
| |
10.
Should I also have a local backup in addition to my online backup?
It's up to you. We encourage people to do both local and remote backups for
absolute protection. Users that want an added level of protection will perform
local backups in addition to their online backup. Local backups can allow you
to backup ALL of your files, while the online backup is a great way to
automatically store your critical files off-site. When it comes to your
important data, you can never be too safe. |
| |
|
| |
|
Account
information |
| |
|
| |
1.
How does copycloud calculate my billing?
When you purchase an annual subscription plan, you purchase a certain amount of
storage for an entire year. For instance, a customer that purchases a 500MB
annual plan can store up to 500 MB on the backup server for an entire year.
Each month, your storage usage is compared to the storage allowed by the annual
plan that was purchased. If any additional storage is being used, a charge for
the additional storage will be processed for that month. This additional charge
only applies for months where the storage usage exceeds the amount allowed by
the plan. A new calculation is performed each month to determine the billing
total for that month, and the excess charges will be payable quarterly (or when
the unpaid account balance exceeds $50).
Billing Example:
Plan M500: $126.00 annually for up to 500 MB of storage
Scenario 1 - Actual Storage Usage is less than 500 MB during the Year.
Cost: $126.00
Scenario 2 - Actual Storage Usage: Jan = 489 MB, Feb = 545 MB,
Mar = 889 MB, Apr = 578 MB, May = 495 MB,
and June through December is less than 500 MB.
Cost: $130.17 = $126 annually
+ ($139-$126)/12 in February
+ ($150-$126)/12 in March
+ ($139-$126)/12 in April. |
| |
|
| |
2.
How can I get a receipt for the services billed to my credit card?
Use your Username & Password to login to your account. You can then view
your account transaction history and print any receipts for charges to your
credit card. |
| |
|
| |
3.
How do I change my billing information?
Use your Username & Password to login to your account. You can then view
and modify your credit card and other billing details. |
| |
|
| |
4.
How do I cancel my online backup service?
We never like to see anyone cancel their online service. However, in the event
you must cancel your service, please login to your account management page and
edit your backup plan to cancel your account.
WARNING: Once an account
is canceled, the data may be permanently deleted. If you want a copy of your
backups, please consider a Personal Recovery CD prior to cancellation.
|
| |
|
| |
|
Support
and Services |
| |
|
| |
1.
What can I do if I have trouble connecting to the server or performing a
backup?
You can get answers to most of your questions on the technical support page of
our web page. Subscribers can login to their account management page to access
our complete technical support services.
|
| |
|
| |
2.
What is the Personal Recovery CD?
The Personal Recovery CD is a copycloud service which copies all of your data
from our servers onto CD(s). This allows you to restore the archive of your
data from a CD without requiring an Internet connection. The Personal Recovery
CD is great for keeping long-term archives of your data or restoring large
amounts of data without connecting over a slow Internet connection. When the
Personal Recovery CD is ordered, it includes all of your account data. Each CD
holds approximately 650 MB, so accounts with more that 650 MB of storage will
require multiple CDs.
|
| |
|
| |
3.
Can I backup open and/or locked files with copycloud?
Copycloud can be configured to retry open or locked files. If the file remains
locked during the retry period, it will be backed-up during the next scheduled
backup. In most cases, this is sufficient.
Open file backup is a
challenge for many backup utilities, may not for copycloud. Your copycloud
client can be configured to automatically retry the backup operation on any
files that were no successfully uploaded to the server. In most cases, this
will solve the problem.
Copycloud Standard Open
File Support
One feature is copycloud
that is often overlooked is its ability to backup data files while the file is
open by an application. This is made possible though the use of a sophisticated
processing engine that can create a "snapshot" of an open file permitting
activity to continue without interruption. This particular open file support is
limited to data files that are not opened "exclusively". Example of files that
can be backed up by copycloud while open are:
• MS-Word
• MS-Excel
• MS-Access
• QuickBooks
• PeachTree
• MYOB
• GoldMine
• ACT
• most xBASE applications
• Quicken
• MS-Money
• ... and most other desktop-type applications found on the market today. In
every case, however, the data files of these applications must be opened in
"shared" mode, which is normally the default.
Copycloud Optional Open File Manager
The exception is transactional-intensive environments where large-scale
Relational Database Management Systems (RDBMS) like SQL Server, or E-mail
systems like Microsoft Exchange Server, or Lotus Domino, are utilized. In these
applications, the data files are "locked" for exclusive access - meaning that
only the application engine can access the data. In these rare cases, the use
of the copycloud Open File Manager plug-in application may be required. Contact
corpsales@copycloud.com for more information.
As is often the case, applications like SQL Server and Oracle incorporate
functionality that permits live data to be "staged" prior to backup without
shutting down the database server. This staged data can then be successfully
backup by copycloud's standard open file support, and access can continue to
occur to the live data without interference. Therefore, it is suggested that
one understand the actual requirement of the backup process before spending
additional money and time setting up a dedicated open file backup solution.
Often, copycloud's standard open file support is more than adequate in most
environments.
|
| |
|
|